Webroot antivirus troubleshooting12/6/2023 ![]() Thu 14:19:27.0382 Scan Started: Ĭlient did its first scan and created a new set of logs. Thu 14:19:20.0929 Saved updated configuration Thu 14:19:19.0601 Saved updated configuration Thu 14:19:19.0601 Protection disabled by the user Thu 14:19:19.0163 Saved updated configuration Thu 14:19:18.0038 Saved updated configuration Thu 14:19:16.0319 Saved updated configuration Thu 14:19:08.0710 Saved updated configuration Thu 14:19:01.0054 Saved updated configuration Thu 14:18:58.0476 Saved updated configuration Thu 14:18:48.0757 User process connected successfully from PID 4016, Session 0 Thu 14:18:47.0616 Installation successfully completed (WSAINSTALL.EXE/0) I then shutdown the client and deleted everything from the Wrdata folder: Thu 14:17:14.0148 Saved the product log to C:Documents and SettingsAdministratorDesktopslb4.log Wed 13:26:58.0417 Scan Results: Files Scanned: 16283, Duration: 1m 54s, Malicious Files: 0 Tue 12:27:03.0877 Scan Results: Files Scanned: 20060, Duration: 2m 11s, Malicious Files: 0 Tue 12:25:41.0345 Saved the product log to C:Documents and SettingsAdministratorDesktops.log Tue 12:24:59.0408 Scan Results: Files Scanned: 1, Duration: 1s, Malicious Files: 0 So as I expected the client takes it in its stride: OpenText NetIQ Advanced Authentication Tips & Info 0.OpenText NetIQ Access Manager User Discussions 0. ![]() OpenText NetIQ Self Service Password Reset 0.OpenText NetIQ Advanced Authentication Discussions 0.OpenText NetIQ Access Manager Developer Discussions 0.NetIQ Access Manager Portfolio Tips & Info 0.Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 57.Webroot® Business Endpoint Protection 1133.Webroot Mobile Security for Android 939.Webroot® Consumer/Business - for Macs 371.Webroot® SecureAnywhere™ - Complete 3829.Webroot® SecureAnywhere™ - Internet Security Plus 2469.Webroot® SecureAnywhere™ - Antivirus 6976.Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed. Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. I am at work and can’t currently do that but I can do it in a couple hours. See this Community Forum post for instructions on how to do so: For example: macOS Catalina or Windows 10 Professional.What Operating System (OS) and OS version is being used?.So I have tried disabling the firewall on both windows 10 and on the antivirus and I have also tried going through the antivirus and making sure that it is allowing local through. If you have screenshots that can help clarify what is happening, please include them! Troubleshooting Questionsĭoes this happen for all sites in Local, or just one in particular?Īre you able to create a new, plain WordPress site in Local and access it in a Browser?ĭescribe the steps that others can take to replicate this issue. One or two sentence summary of the issue. I don’t know why but does any one have a work around where I can still have my antivirus so I can protect my computer and also have local working properly? I have also tried contacting local and webroot tech support and didn’t get anywhere but I am also going to try and post on webroot’s form. So I have Webroot branded antivirus that I use but I have found if that is installed even if it is not active it prevents me from installing, running local, creating a site properly or running a created site.
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